FAQ

How much notice do I need to give before placing an order?
For Graze boxes, I would like 24 hours notice. For larger spreads and celebrations, please get in touch as soon as possible to avoid disappointment. The more notice you can give me for your special date the better!

Do I need to pay a deposit?

For my Graze boxes I do ask for a £5 non refundable deposit per box to secure your booking. The remaining balance will then be due on collection/delivery. 

For larger events, platters and graze tables I do ask for a 20% deposit. 

How do you deal with dietary requirements and allergies?
Please let me know if you or any of your guests have any dietary requirements and I will cater accordingly. I cannot guarantee that my Graze boxes and tables are allergen free.

Can I customise my order?
Of course! My aim is to provide as much colour and variety as possible but if there is something you would specifically like to see or not see, please let me know and we can talk alternatives!

What if I need to cancel my order?
Due to the nature of the service, regrettably, I cannot offer refunds. Date changes will be considered with sufficient notice and availability.

Do you travel & how much is delivery?
Graze boxes and platters can be collected from ME194NJ. We deliver to surrounding areas including West Malling, Hadlow, Tonbridge, Tunbridge Wells, Paddock Wood, Sevenoaks, Larkfield, Snodland, Aylesford, Maidstone, Bearsted & Sittingbourne. A delivery charge will be added. 

How long will my grazing table stay fresh?
To ensure your grazing table keeps as fresh as possible, please choose a cool spot away from direct sunlight. Displays stay most fresh within a 4-hour window from set up. If after 4 hours you still have perishable produce on the table, I recommend that these are disposed of.

How long will my Graze box stay fresh?
Graze boxes are best enjoyed as fresh as possible but can be eaten the next day. If you are planning to save your Graze box, please keep it refrigerated and let me know when booking (I will keep your crackers in their wrapper!).

If there is any other questions you may have please do get in contact and I would be more than happy to help.